Terms and conditions

Last Updated: 04-04-2025

Welcome to Martin Wala Coaching. By using our coaching services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Introduction These Terms and Conditions govern your use of the services provided by Martin Wala Coaching, a company registered in Denmark, operating under the laws of the European Union. We provide professional coaching services in various fields, including but not limited to personal development, business, career coaching, and leadership training.

2. Definitions

“Services” refers to all coaching and related services offered by us.
“Client” refers to any individual or entity who purchases or uses our services.
“Agreement” refers to the contract entered between the Client and us, subject to these Terms and Conditions.
“Materials” includes all documents, presentations, guides, and other intellectual property created and shared by us during the coaching sessions.

3. Services Provided We offer a range of coaching services, including:

One-on-one coaching sessions (virtual or in-person).
Group coaching sessions.
Workshops and training events.
Custom coaching programs based on the client’s needs.

Details of specific services and packages will be provided to the Client prior to purchase.

4. Booking and Payment

To access our services, Clients must complete the booking process on our website or by directly contacting us.
Payment for services must be made in full before coaching sessions are scheduled unless otherwise agreed in writing.
We accept payments via credit card, bank transfer, or other payment methods as indicated on our website.
All prices are inclusive of VAT (where applicable) and other relevant taxes, in accordance with EU law.

5. Cancellation and Refund Policy

Right to Cancel: Under the EU Consumer Rights Directive, you have the right to cancel your purchase within 14 days of receiving the course material without providing any reason. However, if you are purchasing a digital course where immediate access to content is provided, your right to cancel will be waived as soon as you begin accessing the course.
Waiver of Cancellation Right: By purchasing this course, you acknowledge that you are aware that you will gain immediate access to the course materials upon completion of your purchase. You explicitly agree to waive your right to cancel the purchase and request a refund once you have accessed the content. This is in accordance with Article 16 of the EU Consumer Rights Directive, which allows sellers to exclude the right to cancel in the case of digital content that is made available immediately.
No Refunds After Access: Once you have accessed the course material, we cannot accept cancellations or offer refunds. If you do not wish to proceed with the course after accessing the material, no refund will be issued.
Access Confirmation: You will be prompted to confirm your understanding of this policy during the checkout process, ensuring that you are fully informed before proceeding with the purchase.

6. Rescheduling

Clients may reschedule their sessions up to 48 hours before the scheduled time without incurring a fee.
Rescheduling made within 48 hours of the scheduled session may result in a fee equal to [insert percentage, e.g., 50%] of the session cost.
No-shows or failure to attend a scheduled session without prior notice will result in the full session fee being charged.

7. Client Obligations

Clients agree to participate in coaching sessions in good faith and with an open mind.
Clients will provide accurate information about their coaching needs and be respectful during sessions.
Clients are responsible for their own progress and for taking appropriate action in accordance with the coaching provided.
Clients agree to maintain confidentiality regarding all aspects of the coaching process, unless otherwise agreed upon.

8. Confidentiality and Data Protection

We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR).
Any personal data collected from you will only be used for the purposes of providing our services and will not be shared with third parties without your consent, except where required by law.
For more details on how we handle your data, please refer to our Privacy Policy.
We will treat all information shared in coaching sessions as confidential unless you give explicit consent to share it.

9. Intellectual Property

All materials, including but not limited to documents, presentations, worksheets, and online content provided during coaching sessions, remain the intellectual property of [Coaching Company Name].
Clients may not copy, distribute, or use these materials outside the scope of the coaching services without our express written permission.

10. Limitation of Liability

Our coaching services are intended to provide guidance and support but do not guarantee specific outcomes.
We make no representations or warranties regarding the results you may achieve from using our services.
To the fullest extent permitted by law, our liability for any claims, losses, or damages arising from your use of our services is limited to the amount paid by you for the coaching services.

11. Termination of Agreement

Either party may terminate this Agreement at any time with written notice, with or without cause.
Upon termination, the Client will be responsible for payment for any sessions already provided, and no further charges will be incurred after the termination date.
We reserve the right to terminate the Agreement immediately if the Client breaches any of these Terms and Conditions or engages in inappropriate conduct.

12. Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the issue amicably and through good faith negotiations.
If the dispute cannot be resolved, the parties agree to seek resolution through mediation or arbitration before resorting to litigation.
This Agreement is governed by the laws of [Country] and the courts in [Location] shall have exclusive jurisdiction over any legal disputes.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and the updated Terms and Conditions will take effect as soon as they are published.
You are encouraged to review these Terms regularly to stay informed about any updates.

14. Miscellaneous

These Terms and Conditions constitute the entire agreement between you and [Coaching Company Name] with respect to the use of our services.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information For any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: info@martinwala.com